If you need to check your balance or card usage history: Log into your My Clipper account and click on “Check card value” or “Check card activity” Contact Clipper Customer Service at 877.878. 8883, TDD/TTY 711 or 800.735.
How can I check my Clipper card balance without an account?
How can I check my card balance or how much I was charged for a trip? Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions.
Does Clipper card balance expire?
You have up to 6 months to spend down your balance, so you can load the funds. If you haven’t reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider.
What is Clipper card cash value?
Cash value: For single rides. Clipper customers get discounts on one-way fares of 50 cents for adults, 25 cents for youth and 19 cents for senior and disabled riders. You need a cash value balance of at least $2.10 on an adult card, $1.05 on a Youth Clipper card and 75 cents on a Senior or RTC Clipper card.
How do I scan my Clipper card to my phone?
On your Android phone, you can transfer your existing plastic card in Google Pay using the Clipper app.
- Download the Clipper app.
- Log in to your account or create a new account.
- Select the card you want to transfer, then click “Add to Google Pay”
- Follow the instructions to transfer your plastic card to Google Pay.
Can more than one person use a Clipper card?
Yes! You can have multiple adult cards associated with a single account. If you log into your account and order/register a new card, Clipper will automatically add your new card to your existing account.
How do I get my money back from Clipper card?
REFUNDS. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Refunds are subject to the fees in Section 10.
Do Clipper cards go inactive?
Unlike a credit or debit card, the Clipper card does not expire; however, you will need to renew your eligibility for Clipper START once every two years to continue receiving the discount.
How long does Clipper start last?
Clipper START is an 18 month pilot program providing single ride fare discounts on a Clipper card to adults (ages 19-64) with a gross annual income at or below 200% of the Federal Poverty level.
Can you sell Clipper cards?
All BART Stations have Clipper vending machines which accept cash, credit cards and debit cards as payment. You can add cash value to Clipper cards at all BART ticket machines. Clipper cards can be ordered online at www.clippercard.com. Many retail outlets throughout the region also sell Clipper cards.
Can Clipper card go negative?
As part of a convenience feature for users, the Clipper card can “go negative” — meaning a passenger can exit a station without having paid the full cost of the trip.
How do I use the Clipper app?
How to use the Clipper app
- Download the Clipper app and create an account or sign into your existing account.
- Select the Cards icon at the bottom of the screen and tap the plus “+” icon in the top left corner.
- Choose one of the two options:
- Follow the instructions to finish setting up Clipper on your phone.
How do I use Clipper card on BART app?
To pay a fare with Google Pay, riders simply wake their phone, hold it near the Clipper reader and then board the bus, train or ferry. They no longer need to touch a ticket machine or reload a Clipper card at a retailer.
Can you reload Clipper card at BART?
All BART Stations have Clipper vending machines which accept cash, credit cards and debit cards as payment. You can add cash value to Clipper cards at all BART ticket machines.
Do Bart cards expire?
You can obtain a Senior Clipper card at your local transit agency. The card is free and does not expire.
What happens if you forget to tag off Clipper?
If you forget to tag off, that’s the fare you will pay. But if you tag off, Clipper will return the difference of $6 to your card. The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another.
Can I still use my Clipper card after adding it to Apple Wallet?
On May 19, Clipper card arrived on Google Pay, allowing Android users to pay for fares through their phones. Customers can now add a new or existing Clipper card directly through Apple Wallet and load cash value with Apple Pay anytime, anywhere.
Can I load my Clipper card at Walgreens?
Walgreens stores are currently unable to sell or add value to Clipper cards. We encourage you to add value at another in-person location or online.
What is the difference between Clipper and Clipper start?
Clipper START is not a transit pass—it is a program that offers discounts for single rides on Muni, BART, Caltrain, and Golden Gate Transit and Ferry. The card also can be used just like a standard Clipper card to pay for fares on any agency that accepts Clipper.
How many Clipper cards can you have?
You can use a debit card three times per day to purchase Clipper cards individually, so you can purchase a maximum of three Clipper cards in a day with the same debit card.
How do you use Clipper card on iPhone?
On your iPhone
- Open the Wallet app on your iPhone and press the plus “+” icon.
- Select Transit Card.
- Select “Clipper card” from the list and tap Continue.
- Select the value amount to add and follow prompts to complete purchase (Note: This is the only way you will be able to add cash value to your phone in Apple Wallet)
