You can return most items in-store, online or by calling our customer service at 1-800-883-8895. To process your return, please provide your in-store receipt or GameStop.com order number. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
Can I get my money back from GameStop?
The GameStop return policy allows you a period within thirty days of a new purchase, including a receipt, you may get a full refund including your game consoles. You have a seven day period to receive a full refund with pre-owned items.
How long does it take to get a refund from GameStop online?
It takes between three to five business days for a GameStop refund to show up in your bank account. If the refund is over $150, it will take up to 14 days for GameStop to mail you the check, no matter whether you use mail or go to the store to return the items and request a refund.
Can you cancel a GameStop online order?
As long as you cancel your pre-order before your card is charged, you should be able to cancel the order online. If you’re unable to cancel your order online, you can still request a cancellation via phone, email, or in-person at a GameStop store.
Do you need a receipt to return at GameStop?
Namely, you NEED your receipt or packing slip to be eligible for a return. NOTE: DON’T mail back opened games as Gamestop “does not issue refunds for non-qualifying items and cannot return the items to you.” In other words, you’ll never see your game or money again.
Can you return GameStop games bought online?
Return Policy
GameStop returns are simple and free. Start your return online, in-store, or Call 1-800-883-8895. Pre-Owned software can be returned for any reason within 7 days.
Why can’t I cancel GameStop order?
You can cancel your Gamestop order only if your situation is covered by the Gamestop order cancellation policy. You cannot cancel any order for digital content like digital games and other software.
Can you return to any GameStop?
You can either return your purchase to any GameStop location, or you can send it back using the return shipping label that came with your order. Be aware that all of the above info pertains to both online and in-store purchase. Namely, you NEED your receipt or packing slip to be eligible for a return.
Can I cancel a GameStop pre order and get my money back?
GameStop’s New Preorder Policy Allows Customers to Get a Full Refund Within a Certain Time Limit. GameStop has told Kotaku that it will be changing its preorder refund policy, allowing customers to request a full cash refund of their preorder within 30 days of a game’s release should they choose not to make a purchase.
What if I lost my GameStop receipt?
GameStop Returns and exchanges for in-store purchases are subject to the following guidelines: A receipt is required for all returns and exchanges. Unopened new merchandise (except tablets) = full refund within 30 days of purchase.
Can stores pull up old receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
How do I return an opened video game?
It must be unopened if you expect to get a refund, opened games will only be exchanged with another copy of the same title. But in case the original game is out of stock, you can exchange it for a different title. Online purchases can be returned to the store, or via mail.
Can GameStop deny trade ins?
The official policy is no multiples of any item unless there’s a valid reason (ie. trade a system in with three extra controllers). If you’ve done that even at multiple stores, you canbe banned. The DM is most likely the one who banned you, so that won’t get you anywhere.
How do I cancel a GameStop online order as a guest?
You can cancel an order from Gamestop but you have to adhere to their order cancellation policy. To cancel an order from Gamestop, you can either do it yourself online or use the online help desk. You can also contact customer service and ask them to cancel the order for you.
How do I cancel a GameStop PickUp order?
How do I cancel or return my purchase? To cancel an order placed for pick up, contact the store that is holding the item. The store’s phone number is located on your “Ready For PickUp” email.
How do I cancel a GameStop online order Reddit?
You may also contact us at 1-800-883-8895.
How long does GameStop take to process digital orders?
Some digital purchases require additional processing time, which normally takes less than 4 hours. If it’s been less than 4 hours since you placed your order, it’s likely in a pending status. This additional processing time is to protect your personal information and prevent fraudulent orders.
How long will GameStop hold a pre-order?
How long do pre orders last at GameStop? GameStop has always provided a pre-order option to its customers and can hold onto a particular order for 48 hours for the customer.
How do I change my order on GameStop?
To update an order, visit the Your Orders page and log-in. A list of recent orders will be displayed. Click on the order number to review order details and available self-service options.
Can I return a controller to GameStop?
GameStop Return Policy
A pre-owned item can be returned for your money back within 7 days or an exchange of the same item within 30 days. If a new item doesn’t meet your satisfaction, it can be returned in the original packaging (including any manuals, cables or accessories in working, sellable condition).
Can I return items from a bundle GameStop?
??? GameStop Bundle return??? they will do FULL refund on your card for items in the bundle that you don’t want but you have to have the return. Label that came in your shipping box.
